Receptionist

Purpose of the Position The Receptionist shall serve as the first point of contact for visitors, employees, and external stakeholders. The role is responsible for managing front desk operations, handling communications, coordinating visitor services, and providing administrative support to ensure a professional, efficient, and welcoming office environment. Key Responsibilities Front Desk Management • Welcome visitors, guests, and officials professionally. • Manage visitor registration and issue visitor passes in accordance with security procedures. • Direct visitors to appropriate departments and meeting rooms. • Maintain an organized and professional reception area. Communication Management • Answer, screen, and transfer telephone calls. • Receive and respond to general inquiries through telephone, email, and other communication channels. • Record and relay messages accurately and promptly. Administrative Support • Receive, record, and distribute incoming correspondence and courier deliveries. • Coordinate outgoing mail and courier services. • Maintain reception logs and visitor records. • Assist in scheduling meetings and coordinating meeting room bookings. • Provide administrative support to various departments as assigned. Coordination • Liaise with security personnel regarding visitor access. • Coordinate with housekeeping and administration to maintain front office standards. • Assist during official events, meetings, and VIP visits. Compliance • Maintain confidentiality of organizational information. • Follow organizational policies and security procedures. • Ensure accurate record management in accordance with office procedures. Qualifications • Minimum Intermediate from a relevant board-recognized institution. • Diploma or certification in Office Administration or Customer Service shall be an added advantage. Experience • Minimum 2 years of relevant experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Administrative Assistant. • Experience in government organizations, public sector entities, or reputable corporate organizations will be preferred. Key Competencies • Excellent verbal and written communication skills • Customer service orientation • Professional appearance and etiquette • Telephone handling skills • Organization and multitasking • Time management • MS Office proficiency Pakistan Digital Authority has advertised a post of Receptionist in Federal. Place of posting: Islamabad, Federal.

Post

Receptionist

Department

Pakistan Digital Authority

Total posts

1

Pay scale

G-3

Employment type

Full Time

Job nature

Contract

Region

Federal

Last date to apply

31 Jul 2026

• Purpose of the Position The Receptionist shall serve as the first point of contact for visitors, employees, and external stakeholders. The role is responsible for managing front desk operations, handling communications, coordinating visitor services, and providing administrative support to ensure a professional, efficient, and welcoming office environment. Key Responsibilities Front Desk Management
• Welcome visitors, guests, and officials professionally
• Manage visitor registration and issue visitor passes in accordance with security procedures
• Direct visitors to appropriate departments and meeting rooms
• Maintain an organized and professional reception area. Communication Management
• Answer, screen, and transfer telephone calls
• Receive and respond to general inquiries through telephone, email, and other communication channels
• Record and relay messages accurately and promptly. Administrative Support
• Receive, record, and distribute incoming correspondence and courier deliveries
• Coordinate outgoing mail and courier services
• Maintain reception logs and visitor records
• Assist in scheduling meetings and coordinating meeting room bookings
• Provide administrative support to various departments as assigned. Coordination
• Liaise with security personnel regarding visitor access
• Coordinate with housekeeping and administration to maintain front office standards
• Assist during official events, meetings, and VIP visits. Compliance
• Maintain confidentiality of organizational information
• Follow organizational policies and security procedures
• Ensure accurate record management in accordance with office procedures. Qualifications
• Diploma or certification in Office Administration or Customer Service shall be an added advantage. Experience
• Experience in government organizations, public sector entities, or reputable corporate organizations will be preferred. Key Competencies
• Excellent verbal and written communication skills
• Customer service orientation
• Professional appearance and etiquette
• Telephone handling skills
• Organization and multitasking
• Time management

• Intermediate - BE, MS
• Minimum Intermediate from a relevant board-recognized institution
• Minimum 2 years of relevant experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Administrative Assistant
• MS Office proficiency

• Required experience: At least 2 years
• • Minimum 2 years of relevant experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Administrative Assistant.

• Paper type: Mcqs

1. Open the official application link shown on this page.
2. Apply to Pakistan Digital Authority using the method the advertisement specifies.
3. Check the eligibility criteria above against the official advertisement before paying any fee.
4. Submit so that the application reaches on or before 31 Jul 2026.
5. Keep your challan, tracking ID and a copy of everything you sent.